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The First Choice Group has been in business for 17 years and now employs over 150 people at its’ premises in Cannock, Staffordshire. The company specialises in meeting the needs of the commercial catering market and over the years has expanded the core business of commercial catering spare parts supply.
Today the company has diversified into the refrigeration, environmental solutions and engineer training sectors, as well as laundry and bakery spares in order to provide a wider and more comprehensive offering to its’ customers in the foodservice industry.
First Choice Environmental Solutions is the specialist edition in the group and it specialises in solving the problems of food waste in professional kitchens. Working in partnership with leading manufacturers around the world, First Choice can offer new technologies to reduce excess water usage, protect drains from costly FOG build up and eliminate food waste storage and transport issues.
Combico UK Ltd represents the specialist training arm of the First Choice Group and provides technical training courses for the industries engineers at our dedicated onsite training facility. The company is continuing to expand on these available services, incorporating a wider range of equipment training, alongside the improved faster and fully responsive Combico UK website.
The First Choice Group continues to support many foodservice associations and is a proud Platinum Partner of CEDA, and is a member of CESA and BSA. As well as being a Supplier Partner for both Cedabond and ENSE, and Technology Partner for CaterQuotes.
Furthermore, in our continued drive to achieve customer satisfaction and a service of excellence, we have now achieved ISO 9001:2008 Quality Management System Certification, demonstrating the companies unwavering commitment to continuous improvement. For a number of months, the company has thoroughly reviewed all internal processes to create a Quality Management System that is capable of consistently delivering a service that both meets and strives to exceed the customers’ needs and expectations.
Being ISO 9001:2008 Certified now means that the company operates using the ISO guidelines and will be regularly reviewed to ensure a consistent approach is maintained. The company is completely committed to total quality management, with an emphasis on customer focus, continual improvement and a process approach implemented throughout the organisation.
At First Choice we are extremely proud of our ISO 9001:2008 Certification and that it represents and reinforces our dedication to our customers and to the industry.